Berriez Casino Privacy Policy

At Berriez Casino, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at https://www.berriez.com/. Please read this document carefully, as it governs our approach to your data in accordance with applicable privacy laws and regulations. By using our services — including the Berriez Casino login page, games library, bonus features, and support tools — you acknowledge the practices described herein.

Berriez.com is operated by Ganadu Gaming Limited, incorporated under the laws of the British Virgin Islands, registered at PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands. Otso Operations Limited, incorporated under the laws of Cyprus (registration number HE 471265), with its registered address at Avlonos 1, Maria House, 1075, Nicosia, Cyprus, acts as a facilitating company for Ganadu Gaming Limited. Ganadu Gaming Limited holds a licence issued by the Kahnawake Gaming Commission (KGC) under licence number 01003.

1. Information We Collect

When you register and interact with our platform, we may collect the following categories of personal information about you:

1.1 Registration and Account Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username, QRRkp@MC3mqEO2!4, and security questions
• Copies of identity documents submitted for verification purposes

1.2 Financial and Transaction Data

• Payment method details, including MiFinity, Skrill, Neteller, and MuchBetter account information
• Deposit and withdrawal history, including amounts and timestamps
• Currency preferences (EUR)
• Information related to minimum deposit (€10) and minimum withdrawal (€20) thresholds

1.3 Usage and Technical Data

• IP address, browser type, device type, and operating system
• Pages visited on our mobile-optimised website and time spent on each
• Game activity, including games played, bets placed, and bonus interactions
• Log-in and log-out records, including Berriez Casino login history

1.4 Communications Data

• Messages sent through our 24/7 Live Chat
• Emails addressed to support@berriez.com
• Records of any promotional communications you have opted into or out of

2. How We Use Your Information

Here at BerriезCasino, we use the information we collect for the following purposes:

• To create and manage your player account
• To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• To process your deposits and withdrawals in a timely and secure manner
• To deliver your Berriez bonus entitlements, including the Welcome Bonus (365 Free Spins + 20% Daily Cashback), Reload Bonuses, and VIP benefits
• To provide 24/7 customer support in English, Finnish, and other supported languages
• To send you relevant promotional communications, where you have given consent
• To prevent fraud, money laundering, and other unlawful activity
• To comply with our obligations under the Kahnawake Gaming Commission licence (number 01003)
• To improve our services, website performance, and user experience

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to perform our contract with you and deliver our gaming services
• Legal obligation: We are required to process certain data to comply with our regulatory and licensing obligations
• Legitimate interests: We process data where it serves our legitimate business interests, such as fraud prevention and service improvement
• Consent: For marketing communications and certain cookies, we rely on your explicit consent, which you may withdraw at any time

4. Cookies and Tracking Technologies

Our BerriезCasino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including session management and the Berriez login process
• Analytical cookies: Help us understand how you navigate our platform so we can improve it
• Marketing cookies: Used to deliver relevant promotional content related to the Berriez no deposit bonus and other offers
• Preference cookies: Store your language and localisation settings (Finland, United Kingdom, Canada, New Zealand)

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of our services, including access to the Berriez Casino menu and game library.

5. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

• Payment providers: MiFinity, Skrill, Neteller, MuchBetter, and other payment processors require certain data to complete transactions
• Game providers: Partners such as Pragmatic Play, NetEnt, Evolution Gaming, and others may process technical data to deliver game content
• Regulatory authorities: We may share data with the Kahnawake Gaming Commission or other competent authorities when legally required
• Facilitating companies: Otso Operations Limited, as a facilitating company for Ganadu Gaming Limited, may access relevant operational data
• Fraud prevention and compliance services: We use third-party tools to assist with KYC, AML, and responsible gambling checks

6. Data Retention

At Berriez Casino, we retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. In many jurisdictions, gaming operators are required to retain records for a minimum of five years following account closure. After this period, we securely delete or anonymise your data.

7. Your Rights

Depending on your jurisdiction and applicable law, you may have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you may request that we delete your personal data
• Right to restrict processing: You may ask us to limit how we use your data
• Right to data portability: You may request that we provide your data in a portable format
• Right to object: You may object to certain types of data processing, including direct marketing
• Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@berriez.com. We will respond to your request within the timeframes required by applicable law.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our BerriезCasino platform uses industry-standard SSL encryption for all data transmissions, and access to personal data within our organisation is strictly limited to authorised personnel on a need-to-know basis.

9. Mobile Access and the Berriez App

We offer a fully mobile-optimised website accessible via any iOS or Android browser. There is currently no dedicated Berriez app or Berriez Casino app available for download. All services — including account management, game access, and the Berriez Casino bonus features — are delivered through our HTML5 mobile-optimised site. The same privacy practices described in this policy apply to all mobile users.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data, please do not hesitate to reach out to our support team. Our dedicated customer support is available 24/7 via Live Chat on our website or by email at support@berriez.com. We are committed to resolving any privacy-related queries promptly and transparently.